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Introduction

LastPass, which was owned by Marvasol Incorporated, was first released on August 22, 2008. On December 2, 2010, It collaborated with Xmarks, a web browser extension that will enable the synchronization of passwords and ultimately led to a reduction of their paid premium subscription. On March 16, 2016, LastPass developed a LastPass Authenticator to enhance its security features. In that same year, LastPass announced that it already supports user synchronization to any device. Until recently, on August 17, 2017, it announced LastPass Families, a newly-introduced sharing passwords manager available among family members for a premium subscription rate.

Given the updates and progress of LastPass, it has now become one of the leading password managers that people use. LastPass is a program that houses your confidential information, especially passwords, in one convenient and safe location which is then accessible through a master password. This password manager allows you to store your usernames and passwords for your various log-in accounts. It stores secured and passwords online, in an encrypted format, which may be accessible via the web interface or plugins. It basically assists you in the generation and retrieval of your passwords across your various accounts that need your log-in information.

Moreover, LastPass also does the following:

  • Password generation
  • Assessing how strong your passwords are
  • Password sharing

LastPass is often used by those who are maintaining various accounts online and may have trouble remembering the passwords for each of those accounts. And let’s face it, almost all of us maintain more than one account that requires a password to log-in. Imagine if we have tens to hundreds of it? With LastPass, it allows you to remember these passwords and you don’t have to memorize each and every one of those complex alpha-numeric, case-sensitive passwords that you may have come up with. It is currently used by over 25,600,000 people all over the world.

It has a gamut of benefits. With LastPass, one may be able to enjoy the following benefits:

  • It saves you time.

Some people may spend minutes to hours trying to recover or remember their passwords. Especially for those that may involve time-constraint log-in credentials, LastPass can be of great help.

  • It provides you security.

Long and unique passwords are considered to be strong passwords that are difficult to breach by third parties. However, they are the ones that are also hard to remember. With LastPass, one can access these passwords right away. And you can rest assured of its security feature because they are all encrypted.

  • It guarantees convenience.

Most of us maintain various accounts online. There are our social media accounts, bank accounts, email accounts, entertainment accounts, and gaming accounts that require log-in information. Of course, remembering passwords for each of these accounts can be difficult. And you cannot always create one uniform password for all these due to character limitations that may be required in setting up the passwords. With LastPass, all you need to remember is your master password for your LastPass account- and that’s all that there is for you to remember.

Features

LastPass offers 2 plan categories- the Single Users and Families and the Business Plans. Details of the Single Users and Families Plan and Business Plans are summarized and illustrated as follows:

Single Users and Families

  • Free
    • It allows 1-user access.
    • It provides a Secure Password Vault.
    • It can be accessed either through phone, PC, or tablet.
    • It has Save and Auto-Fill passwords feature.
    • It has a password generator.
    • It allows a one-to-one sharing or shareable to one person.
    • It provides Secure Notes where you can keep backup copies of important addresses, passports, and credit card information.
    • It has a multi-factor authentication or it adds a second layer of account authentication for further security.
    • It has a LastPass Authenticator which provides a one-tap verification and cloud backup for convenience and security.
  • Premium
    • It allows 1-user access.
    • It provides a Secure Password Vault.
    • It can be accessed either through phone, PC, or tablet.
    • It has Save and Auto-Fill passwords feature.
    • It has a password generator.
    • It allows a one-to-one sharing or shareable to one person.
    • It also allows one-to-many sharing where one can share a single item with multiple users.
    • It has a security dashboard.
    • It has a dark web monitoring feature.
    • It provides Secure Notes where you can keep backup copies of important addresses, passports, and credit card information.
    • It has a multi-factor authentication or it adds a second layer of account authentication for further security.
    • It has a LastPass Authenticator which provides a one-tap verification and cloud backup for convenience and security.
    • It provides emergency access where someone is granted access to your information in cases of crisis or emergency.
    • It has self-guided and emails support.
    • It has a 1GB encrypted file storage.
  • Families
    • It allows up to 6-user access.
    • It provides a Secure Password Vault.
    • It can be accessed either through phone, PC, or tablet.
    • It has Save and Auto-Fill passwords feature.
    • It has a password generator.
    • It allows a one-to-one sharing or shareable to one person.
    • It also allows one-to-many sharing where one can share a single item with multiple users.
    • It provides unlimited shared folders.
    • It has a security dashboard.
    • It has a dark web monitoring feature.
    • It provides Secure Notes where you can keep backup copies of important addresses, passports, and credit card information.
    • It has a multi-factor authentication or it adds a second layer of account authentication for further security.
    • It has a LastPass Authenticator which provides a one-tap verification and cloud backup for convenience and security.
    • It provides emergency access where someone is granted access to your information in cases of crisis or emergency.
    • It has self-guided and email support.
    • It has a 1GB encrypted file storage.
    • It provides for up to 6 premium licenses.
    • It has a Family manager dashboard.

Business Plans

  • MFA (Multi-Factor Authentication)
    • It provides access to an unlimited number of users.
    • It grants access even during offline mode.
    • It has a security dashboard.
    • It has a shared two-factor authentication.
    • It has an adaptive biometric authentication.
    • It has contextual authentication policies.
    • It has a workstation login.
    • It has authentication reporting.
    • It has self-guided support.
    • It has a customer success manager.
  • Teams
    • It provides a recommended access for up to 50 users.
    • It grants access even during offline mode.
    • It has an admin console.
    • It provides a vault for every employee.
    • It has a password generator.
    • It has Save and Auto-fill passwords.
    • It provides shared folders.
    • It has a security dashboard.
    • It has dark-web monitoring.
    • It has a standard two-factor authentication.
    • It has self-guided support.
  • Enterprise
    • It provides access to an unlimited number of users.
    • It grants access even during offline mode.
    • It has an admin console.
    • It provides a vault for every employee.
    • It has a password generator.
    • It has Save and Auto-fill passwords.
    • It provides shared folders.
    • It has up to more than a hundred customizable security policies.
    • It has a security dashboard.
    • It has dark-web monitoring.
    • It has a standard two-factor authentication.
    • It has over 1,200 integrated SSO applications.
    • It has contextual access policies.
    • It has an SSO portal for employees.
    • It has detailed SSO login reports.
    • It has a federated login.
    • It provides API access.
    • It has directory integrations.
    • It has self-guided support.
    • It has a customer success manager.
  • Identity
    • It provides access to an unlimited number of users.
    • It grants access even during offline mode.
    • It has an admin console.
    • It provides a vault for every employee.
    • It has a password generator.
    • It has Save and Auto-fill passwords.
    • It provides shared folders.
    • It has up to more than a hundred customizable security policies.
    • It has a security dashboard.
    • It has dark-web monitoring.
    • It has a standard two-factor authentication.
    • It has adaptive biometric authentication.
    • It has contextual authentication policies.
    • It has a workstation login.
    • It has authentication reporting
    • It has over 1,200 integrated SSO applications.
    • It has contextual access policies.
    • It has an SSO portal for employees.
    • It has detailed SSO login reports.
    • It has a federated login.
    • It provides API access.
    • It has directory integrations.
    • It has self-guided support.
    • It has a customer success manager.

Pricing

The following are the different pricing for each LastPass feature:

Single Users and Families

  • Free $0
  • Premium $3/ per month
  • Families $4/ month

Business Plans

  • MFA $3/user per month
  • Teams $4/user per month
  • Enterprise $6/user per month
  • Identity $8/user per month

LastPass provides a built-in free trial version so users may be allowed to try the features for no cost at all for a limited period. What’s great about its free trial version is that it is provided in each feature of LastPass in order to ensure what is their preferred plan option should they ultimately intend to make a purchase.

LastPass offers a 30-day trial of Premium under the Free version. For the Premium and Families under the Single Users and Families, LastPass offers a 30-day free trial. For Business Plans, a 14-day built-in free trial version is provided per feature.

In addition, one may also be able to avail of a 14-Day Trial for the Enterprise Business Plan account. This free trial expires on December 31, 2025. Curious about the Enterprise Business Plan account and want to know if this is the right plan for you? Avail it here.

Competitors

While LastPass has all the right features for your convenience, there are also various alternatives that one may choose from the list of its competitors. Fairly enough, LastPass is one of the best password managers but other password managers, unfortunately, stack up to the competition. The following are LastPass’ top 10 competitors or alternatives:

  1. Duo Security

Duo Security is known for its ease of use, speed, and convenience. Some users also commend how manageable and excellent its management tools are for viewing activity.

Both Duo Security and LastPass are rated 4.4 out of 5 in g2.com. Both also have the following features:

  • Single Sign-On (SSO)
  • Multi-Factor Authentication (MFA)
  • Risk-Based Authentication (RBA)

Duo Security has Zero Trust Networking, Cloud File Security, and Cloud Data Security which LastPass doesn’t have. However, LastPass’ also has Passwordless Authentication, Password Manager, Biometric Authentication, and Dark Web Monitoring that Duo Security doesn’t have.

  1. OneLogIn

OneLogin is known for its highest-rated features which are the Single Sign-on – Identity and Access Management (IAM) software, Cloud-solution software, and multi-factor authentication software. However, it’s tracking, password manager and reporting features have the lowest reviews.

LastPass has a rating of 4.4 out of 5 while OneLogin has a rating of 4.3 out of 5 on g2.com. Both have the following common features:

  • Single Sign-On (SSO)
  • Multi-Factor Authentication (MFA)
  • Risk-Based Authentication (RBA)

OneLogIn provides Cloud Directory Services, User Provisioning, and Governance Tools, Customer Identity and Access Management (CIAM), and Identity and Access Management (IAM) which LastPass doesn’t have. On the other hand, LastPass has Passwordless Authentication, Password Manager, Biometric Authentication, and Dark Web Monitoring which OneLogIn doesn’t have.

  1. Keeper Password Manager

Keeper Password Manager is a password manager that is known for its multi-device use type of password management, efficient password generator, and two-factor authentication. However, its admin management, browser extension, and digital wallet are poorly reviewed.

Keeper Password Manager is rated 4.7 out of 5 while LastPass is rated only at 4.5 out of 5 in g2.com.  Both also have the following features:

  • Single Sign-On (SSO)
  • Password Manager

Business Instant Messaging and Employee Identity Theft Protection are 2 of the popular features that are unique only to Keeper Password Manager. On the other hand, the following features are unique only to LastPass: Multi-Factor Authentication, Passwordless Authentication, Biometric Authentication, and Dark Web Monitoring.

  1. RSA SecurID Access

Keeper Password Manager is known for its Supports Required Authentication Methods and Protocols, Multi-Factor Authentication, and Authentication User Experience. On the other hand, its cross-browser user support, reporting, and federation/SAML support features are poorly rated.

Both Duo Security and LastPass are rated 4.4 out of 5 in g2.com. Both also have the following features:

  • Single Sign-On (SSO)
  • Biometric Authentication
  • Multi-Factor Authentication

RSA SecurID doesn’t have unique features that will set itself apart from LastPass. LastPass is known for its unique features such as Passwordless Authentication, Password Manager, Dark web monitoring and Risk-Based Authentication.

  1. Ping Identity

Ping Identity is known for its Federation/SAMPLE support, multi-operating system support, and supports required authentication systems or SSO. On the other hand, its features that are rated the least are its auditing, self-service password administration, and SSO reporting features.

Both Duo Security and LastPass are rated 4.4 out of 5 in g2.com. Both also have the following features:

  • Single Sign-On (SSO)
  • Passwordless authentication
  • Risk-based authentication (RBA)
  • Multi-Factor Authentication

Ping Identity’s unique features are its Identity and Access Management (IAM), Customer Identity and Access Management (CIAM), and Privileged Access Management (PAM). LastPass’s best features over Ping Identity are Biometric Authentication, Dark Web Monitoring, and Password Manager.

  1. Okta

Okta allows users to access various applications on any device type while ensuring enforcement of proper security measures. It is known for its highly commendable Identity and Access Management (IAM) software authentication, Single Sign-On Identity, and Access Management (IAM) software, and Identity and Access Management (IAM) software for a password manager.

Both Okta and LastPass are rated 4.4 out of 5 in g2.com. Both also have the following features:

  • Single Sign-On (SSO)

Okta’s unique features are its User Provisioning and Governance Tools, Customer Identity and Access Management (IAM), Zero Trust Networking, and Cloud Directory Services. On the other hand, LastPass is known for its Password Manager, MFA, RBA, Passwordless authentication, and dark web monitoring.

  1. 1Password

1Password is a password manager that is the most commonly used program by the world’s top companies. With its highly rated password generator, multi-device access, and quick login features, it became one of the top competitors of LastPass. On the other hand, it has features that may need improvements such as its file storage, mobile app interface, and security audits.

Okta is rated 4.7 out of 5 and LastPass is rated 4.4 out of 5 in g2.com. Both have the following features:

  • Password Manager

While 1Password is leading against LastPass in terms of its customer review, it doesn’t have any unique categories. Unlike LastPass which has SSO, MFA, RBA, and Passwordless authentication.

  1. Rippling

Rippling is most commonly used as a payroll platform for various companies which helps automate employee information systems. It has the best organization management features, compliance, and benefits administration. However, it has low ratings on customization, expense management, and mobility.

Rippling is rated 4.9 out of 5 and LastPass is rated 4.4 out of 5 in g2.com. Both have the following features:

  • Single Sign-On (SSO)
  • Password manager

Both have unique features. Rippling is useful in areas relating to Payroll, User Provisioning, and Governance Tools, Benefits Administration, and PEO Providers. On the other hand, LastPass falls under the category of Password Authentication, RBA, MFA, dark web monitoring, and biometric authentication.

  1. Dashlane Business

Like LastPass, Dashlane Business is a password manager that is also easy for us and possesses a reasonable level of security. It is known for its Two-Factor Authentication for password management, quick login, and multi-device use. However, their features such as file storage, admin management, and mobile app usability may need further improvement.

Rippling is rated 4.5 out of 5 and LastPass is rated 4.4 out of 5 on g2.com. Both have the following features:

  • Single Sign-On (SSO)
  • Password manager

Dashlane Business doesn’t have a particular category while LastPass falls under the category of Passwordless Authentication, RBA, Dark web monitoring, and MFA.

  1. Auth0

Auth0 helps in securing, authenticating, and authorizing access for applications, users, and devices which guarantees security and accessibility across digital teams in the workplace. Its CIAM authentication, CIAM self-registration, and self-service, and social login are some of the highest rated features of AuthO. Its CIAM scalability, CIAM customer data linking and CIAM consent and preference management may need further improvement.

Auth0 is rated 4.5 out of 5 and LastPass is rated 4.4 out of 5 in g2.com. Both have the following features:

  • Single Sign-On (SSO)
  • Risk-Based Authentication (RBA)
  • Multi-Factor Authentication (MFA)

AuthO is also uniquely categorized in User Provisioning and Governance Tools, IAM, and CIAM while LastPass is also categorized as Password Manager, Dark web monitoring, biometric authentication, and Passwordless authentication.

Advantages

  1. It has an easy user interface.

Overall, at first glance, one can easily understand the UI of the said software. It is not complicated and the colors are not too extreme or flashy.

 

  1. It provides a friendly tour of your Vault.

While some get so confused about where to find their vault, LastPass has addressed this issue and made everything easier for us.

 

  1. It assists you in further strengthening your password.

LastPass analyzes the history of passwords you have used in your vault and detects which ones are compromised, weak, or duplicated.

 

  1. It has another layer of security protection which makes it all the more protected.

It boasts of its multifactor authentication including LastPass authenticator. What more can you ask for?

 

  1. It has the ability to secure login credentials in banking portals.

This is one of the most unique advantages that you can get if you choose LastPass as your password manager. Not all password manager can intercept the complicated systems of banking portals. But not LastPass. Surprisingly, it works well with such portals which makes it all the more convenient to use.

Disadvantages

  1. It has no automatic import features.

Nowhere in its direct interface can you see an option that allows LastPass to import databases originating from previous browsers or password managers. Unfortunately, you’d have to do it the long way and perform manual database import.

You need to go to your “Account Options”, then choose “Advanced”, then “Import”, then hit “Others”. You will then see a new interface that shows what database you need to import. Choose “Generic CSV File”. Follow the prompt and choose the file location. Make sure that once you’ve found the CSV file, open it with Notepad. Paste it on the Content box until you reach “Upload”. Then you’re done.

 

  1. It doesn’t allow you to log in to LastPass for you to access your passwords.

Perhaps it’s a security thing but somehow, especially when you’re in a hurry, you are not directed right away to your list of passwords. Instead, you are asked to type in your log in details while you are already logged in. Crazy right?

 

  1. Live support is not available.

Again, nowhere in LastPass UI can you find a button to access live support. So, if you end up actually needing some technical assistance, you’d have to try and do it all on your own until you figure it out.

Support

For contact support, you have to provide your Name and your Account email which you use to login to your LastPass account. This option is available only after exhausting the first step and that searching a resolution or answer to your query by using the search bar or checking the LastPass FAQs.

LastPass provides a support tier program for you to be guided accordingly:

LastPass Enterprise/MFA/ Identity ·         Support Center

·         Phone Support

·         Email correspondence

Highest Priority
LastPass teams ·         Support Center

·         Phone Support

·         Email correspondence

High Priority
LastPass Families and Premium ·         Support Center

·         Email correspondence

Priority
LastPass free ·         Support Center

·         Email correspondence

For email correspondence, you can reach them at support-replies@logmein.com. Make sure that the said email address is allowed by your company’s IT admin. If you are expecting an email from them and you haven’t received any, you can check your Spam folder due to possible mail filter issues.